Operations vs. Projects

Operations vs. Projects

1. Routine Work:

   • In departments like sales or IT support, employees perform the same tasks daily (e.g., selling a product or fixing computers).

2. Operations:

   • Involves the acquisition, development, and utilization of resources needed to deliver goods and services.
   • Example: Apple acquiring parts, developing phones, and utilizing resources to ensure smooth assembly and shipping.

3. Characteristics of Operations:

   • Continuous and ongoing.
   • Ensures the steady production and delivery of company offerings.

4. Projects vs. Operations:

   • Operations: Ongoing and repetitive activities that maintain the current state of business.
   • Projects: Temporary endeavors to create a unique product, service, or result, such as designing a new phone.

5. Programs:

   • Comprise multiple projects, especially when introducing new products or services.

6. Key Difference:

   • Operations ensure ongoing production, while projects and programs focus on new or temporary initiatives.