Summary of Team Performance Domain
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Definition and Importance:
- Focuses on activities and functions related to people responsible for creating project deliverables.
- A high-performance team is critical for project success; poor team performance leads to project failure.
- Success depends on effective team management and leadership skills.
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Desired Outcomes:
- Shared Ownership: Team members collectively own the deliverables and work collaboratively toward objectives.
- High Performance: Efficient, effective, adaptable, and resilient teams with strong collaboration.
- Leadership Skills: Effective leadership from both the project manager and team members.
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Key Components of the Domain:
- Team Development:
- Establish clear vision and objectives.
- Define roles and responsibilities.
- Facilitate communication and problem-solving.
- Culture Building:
- Foster a safe, meaningful, respectful, and transparent environment.
- Encourage open communication, trust, and collaboration.
- Leadership and Management:
- Management: Focuses on processes, planning, coordination, and monitoring work.
- Leadership: Involves motivation, empathy, problem-solving, and enabling the team.
- Servant Leadership:
- Focuses on supporting and empowering the team.
- Removes obstacles and creates a conducive environment for success.
- Team Development:
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Characteristics of High-Performance Teams:
- Open communication and shared understanding of objectives.
- Trust, collaboration, adaptability, and resilience.
- Empowerment and recognition for contributions.
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Servant Leadership:
- Prioritizes team needs and development.
- Builds a supportive environment where team members feel autonomous and motivated.
- Removes barriers and encourages individual growth, which collectively strengthens the team.
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Conflict Management:
- Essential for addressing team issues, fostering collaboration, and maintaining performance.
- Methods include compromising, forcing, withdrawing, and other tailored approaches based on project needs.
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Leadership Tailoring:
- Leadership methods vary depending on project type, team maturity, and organizational setup.
- Virtual teams or distributed teams may require different leadership approaches.
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Indicators of Effective Team Performance:
- Shared understanding and ownership of goals.
- Trust among members and adaptability to challenges.
- Demonstration of appropriate leadership and interpersonal skills.
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Key Takeaways:
- Managing a project is fundamentally about managing people.
- This domain is the largest and most critical of the eight performance domains.
- Emotional intelligence, critical thinking, and interpersonal skills are essential for both leaders and team members.
Example Scenarios:
- Shared Ownership: A software development team collaborates on code reviews, ensuring everyone contributes to the deliverable.
- Conflict Management: Resolving disagreements on task priorities through discussion and consensus.
- High Performance: A team quickly adapts to a key member's sudden absence without compromising delivery timelines.
Highlighted Points:
- Team culture: Transparent and respectful communication is the foundation of collaboration.
- Servant leadership: Support the team by removing obstacles and providing resources.
- Emotional intelligence: Critical for leadership to address team concerns and maintain motivation.
Mastering this domain ensures effective team management, leading to a successful project.
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